1. Introduction
woodengiftes.com is a website providing services related to wooden gifts and crafts. By accessing this website and using its services, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms and conditions, please do not use this website.
2. Ordering and Confirmation
When you place an order on woodengiftes.com, we reserve the right to accept or reject your order. We will inform you by email regarding the confirmation of your order. After verifying your contact details, we will process your order.
3. Product Specifications
Images of products displayed on the website may vary slightly from the actual product. We strive to keep the products as close to the photographs/descriptions as possible. The product specifications (weight, size, color, etc.) mentioned are approximate.
4. Warranty Disclaimer
The products and services offered on woodengiftes.com are provided without warranties of any kind, either expressed or implied. We do not warrant that the products/services offered will be error-free or that the defects will be corrected.
5. Changes and Modifications
We reserve the right to make changes to the contents and products/services offered on the website without prior notice. Prices and availability of items are subject to change without notice.
6. Intellectual Property Rights
All worldwide rights, titles, and interests in the contents of our website are legally reserved. You may not reproduce, publish, display, modify, sell, or distribute any materials from woodengiftes.com without our prior written permission.
7. Refund Policy
Cancellation by woodengiftes.com:
- We reserve the right to cancel an order for any reason, including limitations on quantity available or errors in pricing or product information.
- Refunds will be issued within 7-10 working days after deducting a 3% processing fee.
Cancellation by customer:
- If you cancel your order after payment, a 3% processing fee will be deducted from the total order amount.
- No refunds will be issued for orders that have been dispatched or delivered.
8. Change Billing/Shipping Details
Customers must call or WhatsApp us to correct any wrong mobile number or shipping/billing details before the product is dispatched.
9. Pictures/Photographs Validations
Customers must provide pictures/photographs in HD quality for better customization of the product. Failure to comply with instructions may result in distortion/issues in the final product.
10. Message/Text Validations
Emojis/smileys/icons may not be printed or engraved on the product. Customers are responsible for providing the correct message/text for customization.
11. Product Addons
The price of add-ons may differ from the website price due to processing at our end. Add-ons are limited to one quantity per product type.
12. Product Preview & Gift Packaging
Different packaging options are available, including standard packaging, gift packaging, and product preview with gift wrap. Minor changes are permitted post-product creation, subject to feasibility.
13. Product Availability
Certain products may vary in color or design based on availability. Customers will be notified of any changes.
14. Legal Terms
All litigation will be subject to the judiciary of Sirmaur, Himachal Pradesh, India. woodengiftes.com is engaged in providing tailor-made gifts to customers globally.
15. Privacy
Pictures or photographs shared by customers will be deleted once the order is successfully delivered. Personal details provided will be used only to process orders and will not be shared without consent.
16. You Agree and Confirm
Customers are responsible for providing accurate delivery information. woodengiftes.com reserves the right to reject orders with incorrect information. Customers must notify us of any product defects within 24 hours of receiving the order.
For any complaints or queries, please contact us at woodengiftes@gmail.com.